Our COVID-19 changes

We would like to reassure our customers of the measures we are taking in response to COVID-19. In line with government guidance, and extended out of our own choice, we have made quite a few changes to our events for our staff and customers detailed below:

  • Every room in every venue comes equipped with mechanical ventilation as standard. This ensures air from every room is continuously pumped outside, with fresh air brought in, and not recirculated.
  • Being home to the UK’s largest escape venues we have ample space for guests however our session capacity has been reduced by up to 50% to make sure there is even more. This also ensures teams will not encounter other groups directly.
  • Upon entering our venues, we offer free gloves and sanitiser. Each room also comes equipped with personal sanitiser in case you feel more is wanted mid-game.
  • We are running games every 2 hours. Despite the industry standard 90-minute sessions, we have always run our sessions every 2 hours. This leaves ample time for extensive cleaning post-games and further minimises contact between teams.
  • We have removed certain theatrical aspects of our games to further extend our cleaning times between sessions.
  • We have tightened up our session start times to ensure no contact between teams.
  • Our office is running reduced hours from 10am-6pm Monday-Friday and 10am-4:30pm Saturday and Sunday with reduced staff. We appreciate this may mean a longer response time for your email enquiry however we have opened direct contact with the venues themselves for immediate assistance over the phone.

For more information please contact our head office on 0117 9291 759 or by email on [email protected]

We are delighted you have chosen to support us during this time and look forward to locking you up, safely.


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