Below is a list of our most common FAQ's. Can't find what you're looking for on our FAQ's? Contact our team who will be more than happy to help!
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How much does it cost?
We are priced at £25 per player with discounts available for teams of 13 or more by contacting our office. We also offer a 10% student discount with code StudyBuddy21 and a 10% discount for BlueLight card holders using code WishBlueWereHere at checkout. Relevant ID’s will be requested upon checking in.
What makes us different?
We are the only escape venue in Europe that can enable a large group up to 78 players to race against each other simultaneously. This considerably adds to the pressure, excitement and adrenaline rush, as if it wasn’t tense enough already! We have made a HUGE effort to theme the venue throughout, so much so that we have been approached by both music and television companies to use our facilities as a backdrop. Our props are original wherever possible from the floor to the ceiling, perfect for setting that eerie scene…
How long is the event?
While you are locked in for a maximum of 60 minutes, the event has the total running time of approximately 90 minutes. We also ask that you are at the venue ready to go 10 minutes before your time slot.
Am I really locked in a room?
You may leave the room at any time you wish through an unlocked door. Your personal game controller is monitoring your entire experience so it is perfectly safe.
Do you have any wheelchair access/chairs in the rooms?
We have disabled friendly toilets, the venue is on one floor and all rooms have ample seating to take a moment to relax. Please call the office for more information.
I’m Pregnant! Can I still play?
Yes, of course. There are no physical challenges in any of our games and we have provided seating in all of the rooms should anyone need to take a break. It’s also worth noting that you are not actually locked inside of a room, you are free to leave at any point during the game through an unlocked door.
Are there any flashing lights?
Smoke, music and actors are all included in our package however at no point in any of our games will there be strobing lights.
How many people can be in a room?
We like to make sure everyone has a great time and that of course includes safety therefore we limit our rooms from a minimum of 2 to a maximum of 6 players. Have more than 6 players? Play head to head! It’s much more fun and what we specialise in!
Can I make a booking and pay on the day?
Unfortunately, we are not able to book rooms out without some form of payment, however if you call our lovely sales office on 020 7476 5571 you could secure your event by paying a deposit and pay the rest at the venue on the day. As we are a live event we STRONGLY recommend booking in advance to avoid disappointment. On the day availability is available by calling our sales office on 020 7476 5571 however we can’t always promise a room will be available.
Do I have to be in the room with my kids (14 or younger) or can I just be in the building?
We probably shouldn’t be trusted with The Professor’s precision equipment, and we definitely should not be left in charge of young, impressionable scientists! We will need you to have 1 responsible adult (18+) for each room if there will be Escapees aged 14 and under.
Do you do kids parties?
We don't currently offer any kids party packages as such but feel free to get in touch with the Sales Team on 020 7476 5571 or at [email protected] who can provide printable party invitations.
Do you have meeting rooms?
Unfortunately, we don’t on site, however we have some great contacts our office can advise you on before or after you visit us within seconds of our venue.
Can we eat/have drinks before or after the game in the venue?
As we are a live event and adhere to a strict schedule, unfortunately not. However, we are surrounded by great restaurants and bars within seconds of our venue!
Can I bring my baby?
Of course, as long as you remember to take them with you after.
How do we get to you?
It’s easy to drive to Locked In A Room at ExCeL London from many of the main routes into London. These main routes include the M25 and M11, the North Circular, A406 and the A13. As you get closer you’ll pick up signs for Royal Docks, City Airport and ExCeL London
Do you have to run?
No running is required however we’re not going to stop you!
What can I wear?
There is nothing specifically needed except yourselves. Teams can play in wedding dresses to suits, fancy dress to casual…as long as you’re wearing something, we’re happy.
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