Below is a list of our most common FAQ's. Can't find what you're looking for on our FAQ's? Contact our team who will be more than happy to help!
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Do you have parking?
Due to our central location we have ample parking around us. Our closest car park is Market St, Exeter EX1 1BW (10 second walk) at £5.10 for up to 2 hours however Market Street NCP closes at 21:00, leaving it unsuitable for our 8pm session. The next closest is Mary Arches Street Car Park (EX4 3AZ) at £4.40 for up to 2 hours and is a 1 minute walk away. Parking for Mary Arches Street Level Car Park is free on Thursdays from 6pm onwards.
Where are you?
We are located on Fore Street, Exeter. We are directly opposite Buffet City and underneath the walkthrough next to The Chevalier Inn.
Can I make a booking and pay on the day?
Unfortunately we are not able to book rooms out without some form of payment, however, if you call our lovely sales office on 01392 213881 you can secure your event by leaving a deposit and pay the rest at the venue on the day. As we are a live event we STRONGLY recommend booking in advance to avoid disappointment. On the day availability is available by calling our sales office on 01392 213881 however we can’t always promise a room will be available.
Do you have any wheelchair access/chairs in the rooms?
As much as we strive to be all inclusive, unfortunately our Exeter venue is located on a second floor. We sincerely apologise that due to the age of our building we are unable to offer a lift to this floor. Each room however does offer seating to take a moment to relax if needed.
What can I wear?
There is nothing specifically needed except yourselves. Teams can play in wedding dresses to suits, fancy dress to casual…as long as you’re wearing something, we’re happy.
Can I bring my baby?
Of course, as long as you remember to take them with you after.
Do you have meeting rooms?
Unfortunately, we don’t on site, however we have some great contacts our office can advise you on before or after you visit us within seconds of our venue.
Do I have to be in the room with my kids (under 14’s) or can I just be in the building?
We probably shouldn’t be trusted with The Professor’s precision equipment, and we definitely should not be left in charge of young, impressionable scientists! We will need you to have 1 responsible adult (18+) for each room if there will be Escapees younger than 14 and under.
How many people can be in a room?
We like to make sure everyone has a great time and that of course includes safety therefore we limit our rooms to a maximum of 6 players. Have more than 6 players? Play head to head! It’s much more fun and what we specialise in!
I’m Pregnant! Can I still play?
Yes, of course. There are no physical challenges in any of our games and we have provided seating in all of the rooms should anyone need to take a break. It’s also worth noting that you are not actually locked inside of a room, you are free to leave at any point during the game through an unlocked door.
Am I really locked in a room?
You may leave the room at any time you wish through an unlocked door. Your personal game controller is monitoring your entire experience so it is perfectly safe.
Do you have to run?
No running is required however we’re not going to stop you!
Can we eat/have drinks before or after the game in the venue?
As we are a live event and adhere to a strict schedule, unfortunately not. However, we are surrounded by great restaurants and bars within seconds of our venue!
Do you do kids parties?
Are there any flashing lights?
Smoke, music and actors are all included in our package however at no point in any of our games will there be strobing lights.
How long is the event?
While you are locked in for a maximum of 60 minutes, the event has the total running time of approximately 90 minutes. We also ask that you are at the venue ready to go 10 minutes before your time slot.
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